Coverage on Your Terms, Support on Your Time
Our local, friendly customer service team is ready to help. They can answer any questions you may have about coverage, plan benefits, enrolling, or accessing care.
If you need special accommodations or materials in another format, please contact us and we are happy to provide our documents in a format that works for you.
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Contact Us
Current Medicare Members
Customer Service is available seven days a week, from 8:00 a.m. to 8:00 p.m.
- Phone: 1-800-942-0247 (TTY Relay: Dial 7-1-1)
- Email: [email protected]
- Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101 - Fax: Fax any forms or written requests to (206) 652-7050
Prospective Medicare Members
Our sales and enrollment team is available seven days a week, from 8:00 a.m. to 8:00 p.m. Chat with a licensed Medicare expert about any questions you may have.
- Phone: 1-800-944-1247 (TTY Relay: Dial 7-1-1)
- Email: [email protected]
- Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101 - Fax: Fax any forms or written requests to (206) 652-7050
Our Medicare Experts
Our licensed Medicare experts can help you enroll, discuss your current plan, explore your plan options, and talk about what you need from your coverage.
Current Medicare Providers
Customer Service is available seven days a week, from 8:00 a.m. to 8:00 p.m.
- Phone: 1-800-942-0247 (TTY Relay: Dial 7-1-1)
- Email: [email protected]
- Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101 - Fax: Fax any forms or written requests to (206) 652-7050
Call for Language Assistance
We offer linguistic services in multiple languages free of charge.
This includes translations of written materials and interpreted customer service by phone.
Mental Health Crisis Numbers
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Learn more about our mission to provide quality care to everyone in the community. Search for open jobs.
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